Questions & Answers

General

Karvi Solutions (Karvi GmbH) is a Germany-based food technology company. We build restaurant ordering websites, mobile apps, POS systems, receipt printers, and partner platforms — helping restaurants own their customers and grow without third-party commissions.

General

Karvi Solutions is the company brand covering our full product portfolio. Karvi Pro is our flagship commission-free restaurant ordering platform (website, app, printer, dashboard). We also offer Karvi POS, Karvi Partner, Gulab, Flamers, and hardware solutions.

Karvi Pro

No. Karvi Pro operates with zero commission. Restaurants keep 100% of revenue from direct orders through their own website and app.

Karvi Pro

Karvi Pro includes a custom ordering website, iOS & Android apps, admin dashboard, payment integration (Stripe, PayPal, etc.), hosting, SSL, vouchers, and 7-day multilingual support. Premium packages include an 8" Android touch printer.

Karvi POS

Karvi POS is our touch-screen point-of-sale system for restaurants. It handles in-house orders, table management, kitchen workflows, and syncs with your online ordering channel.

Karvi Partner

Karvi Partner is our B2B partner and reseller program. Agencies, consultants, and technology partners can white-label or resell Karvi products with dedicated support and training.

Hardware

We offer 80mm thermal printers and 8" Android touch printers with automatic order printing. All printers integrate seamlessly with Karvi Pro and Karvi POS.

Payments

Payments go directly to your merchant account (Stripe, PayPal, cards, TWINT, SEPA, Girocard). Karvi never holds or controls your funds.

Support

We provide support in German, English, Hindi, Punjabi, and Urdu — 7 days a week, 10:00–22:00, via phone, WhatsApp, and email.

Legal

Yes. Our platforms are designed with GDPR requirements for restaurants operating in Germany and the EU, including secure hosting and privacy-oriented data handling.

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